PRIVACY POLICY
Privacy policy Mauré BV
www.maurestore.com
About our privacy policy
Mauré cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Mauré. The starting date for the validity of these conditions is 02/12/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MijnDomein is obliged to observe secrecy on the basis of the agreement.
Email and mailing lists
Klarna
We use the Klarna platform to handle (part of) the payments in our webshop. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. In the event of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data longer than permitted by law.
Shipping and logistics
We ship all packages from our own warehouse. We use the following shipping companies for this: DHL & PostNL.
For shipments abroad we use the shipping company: DHL.
If you place an order with us, it is our job to have your package delivered to you. We use the Sendcloud program to send all packages and print the shipping labels. It is necessary for us to share your name, address, residence details and email address with Sendcloud fulfillment. DHL & PostNL and other shipping companies use this information exclusively for the purpose of carrying out shipments, returns & updates about the shipment.
Shipping method PostNL - DHL + other shipping companies if this concerns a foreign shipment
We send our packages within 1-3 working days via PostNL or DHL and other shipping companies if this concerns a foreign shipment. As soon as the package has been shipped, you will receive a track & trace code via email with which you can track the package.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Mauré may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. To all
In such a case, we will probably no longer be able to continue the service, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Mauré. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Third Party Cookies
We use cookies from Facebook so that we can show relevant advertising on Facebook platforms. You can find Facebook's privacy policy here. Data we receive for this purpose are: Add billing, Complete Payment, Search, complete registration, phone number, add to cart, initiate checkout, view content, email, data via customer API, data via order API.
We use cookies from TikTok so that we can display relevant advertising on the TikTok platform. TikTok's privacy policy can be found here. Data we receive for this purpose are: Add billing, Complete Payment, Search, complete registration, phone number, add to cart, initiate checkout, view content, email, data via customer API, data via order API.
We use cookies from Pinterest so that we can show relevant advertising on Facebook platforms. Pinterest's privacy policy can be found here. Data we receive for this purpose are: Add billing, Complete Payment, Search, complete registration, phone number, add to cart, initiate checkout, view content, email, data via customer API, data via order API.
We use cookies from Google so that we can show relevant advertising on Facebook platforms. Pinterest's privacy policy can be found here. Data we receive for this purpose are: Add billing, Complete Payment, Search, complete registration, phone number, add to cart, initiate checkout, view content, email, data via customer API, data via order API.
Wishlist
The functionality of the wishlist is provided by a third party (Arena commerce). They place cookies so that your wishlist is saved on your device. They also store data from your device such as: your IP address, which device you use, which browser, etc. to save and share your wishlist. Once you share this wishlist on social media, their applicable privacy and other policies will apply. They will not pass this information on to others. You can find their privacy policy here . Your data may be processed in the US.
Back in stock button
The functionality of the back in stock button is provided by a third party (SealApps). They store your email address and name, so that they can send you an email as soon as the products for which you have entered your email address are back in stock. They will not pass on your email address to others and we will not ask them to. Your data may be processed in the US. Only we as Mauré can view the email addresses and names that are specified per product. We do not pass on this data to third parties without explicit permission
Fera reviews
We collect product reviews via the Fera app within shopify. 6 days after the order you will receive an e-mail asking if you want to write a review about our product. No further information is stored. You can also unsubscribe from Fera's emails at any time. Every review is verified by us and checked for authenticity. Click here to view the privacy policy of this party.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact details Mauré
Industrieweg 8-16, 8304AD, Emmeloord, The Netherlands
mail: info@maurestore.com
Contact person for privacy matters:
Renate Jaspers