- Returning items is over costs of the customer (€6.95) and must be through the original packaging.
- Within 14 days after receiving the return we will refund the cost of the items. (excluding Sundays & public holidays)
- Save your track & track well until we have processed the return!
- The following rates apply to returns from countries outside the Netherlands:
- Belgium : €6.95
- France : €14,95
- Germany : €14,95
- Rest of the world : € 19,95
- Click here to go to our English returnportal
- Items must be returned within 14 days.
- Items must be unworn and unwashed.
- Articles must contain all tags.
- Articles must be neatly folded (the items must therefore arrive with us without serious creases).
- Returning items is at your own expense.
- If you buy a return label via our return portal, this costs €6.95 (other rates apply for abroad). This can be done with a printed return label.
- You can here click to go to the return portal.
Would you like to exchange items in your order?
Then we recommend that you, as soon as the return has been registered, order the items in the desired new size / color. This way you will have the desired item in the fastest way!
Would you like to cancel the order?
Unfortunately, this is no longer possible once the order has been placed due to shipping costs. the fulfillment center. Orders are immediately collected and shipped here.
When returning you will receive the purchase amount refunded via the payment method that you used during checkout.
do you have with Klarna settled? Then you have one agreement of Klarna and the money will either be deposited into your account or settled in your Klarna account.
The return will be processed within 14 days (excluding Sundays & public holidays).As soon as you have received a confirmation email with knowledge of the refund, it takes an average of 1-4 working days until the money is visible on the account/ has been settled on your Klarna account.