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RETURN PORTAL

Not satisfied with your item(s)? Returns are possible!
NOTE: After receiving your package, you have 14 days to return your item(s).
  • Shipping costs per country:
    - Netherlands €6,95
    - Belgium €7,95
    - Germany €8,95
    - Austria €8,95
    - France €12,95
    - Polska €13,95
  • Within 14 days After receiving the return, we will refund the cost of the items. (With the other hand. Sun & holidays)
  • Save your track & track well until we have processed the return!
  • -Click Here To go to our English return portal
    * All returns must be returned via our return portal due to The connection of the barcode of the return label & your order.
    Click Here To go to our return portal.
    • Items must be returned within 14 days.
    • Items must be unworn and unwashed.
    • The backless stick on bras May Not Be returned due to Hygiene and therefore will not be adopted.
    • Articles must contain all tags.
    • Articles must be neatly folded (the items must therefore arrive with us without serious creases).
    • Returning items is at your own expense.
    • If you buy a return label via our return portal, this costs €6.95 (other rates apply for abroad). This can be done with a printed return label.
    • You can Here Click To go to the return portal.

    Would you have wanted to exchange items in your order?
    Then we recommend that you order the items in the desired new size/color once the return has been registered. This way you will have the desired item in the fastest way!

    Did you want to cancel the order?
    Unfortunately, this is no longer possible once the order has been placed because of The fulfillment center. Orders are immediately collected and shipped here.

    Refund policy

    On return, you will receive the purchase amount refunded via the Payment method You used during checkout.

    Did you have with Klarna Taken care of? Then you have a Agreement With Klarna And the money will be deposited or into your account or settled in your Klarna Account.

    Return will be processed within 14 days (With the other hand. Sun & holidays). Once you have received a confirmation email with knowledge of the refund, it takes on average 1-4 working days until the money is visible on the account/settled on your clarna account.


    PLEASE NOTE: We will reply the mail within 2-5 working days. On weekends, customer service is closed.